Hello everyone. I’m Mika, who works for a foreign airline. I was asked a question again today. Is training hard? I will answer.
I joined the current airline as a new graduate and am now in my second year. Even before I joined the company, I had heard rumors that training was very demanding. I don’t want to go back to those days when I actually finished training to serve as a single CA! I remember it was hard enough to think. Lol
This time, I would like to share with some of you the contents of the training, which is said to be such a harsh and severe training.
In addition, the contents described here are the case of the company where I work. The content and duration of training vary from airline to airline.
■ Say hello to anything that moves! The first day of astounding training on numerous rules
At the airline where I work, training takes place over a period of about three and a half months. The first day of training was also the day when I met my colleagues for the first time. On the first day, I studied the history and philosophy of the company and was taught some of the rules at the training center. One of them was to say hello to everything that moved.
Everyone who has come across the hallway, including other trainees and cleaning people, must say “Good morning”, “Hello”, and “Good evening” in a loud voice. Especially if I fail to greet the instructor, I may be scolded badly by another instructor who was watching by my side.
In between classes, I had to give the instructor a drink or ask if there was anything I could buy at the cafeteria. When I actually start to work, there is a custom of asking the upper person for a drink between services. I think that one of the communications to improve teamwork at work has been taught since training.
You may have an image that there is not much vertical relationship in foreign companies, but I feel that my company is very far from that image. It was the first day of training when I felt a culture of respect for my colleagues and people I worked with.
■ Hairstyles and makeup are specified!? Grooming Classes
In my company, in the first week of training, there is a grooming class. In this class, our dedicated makeup teacher will give youa full day of hairstyle and makeup lessons.
What surprised me in this class is not only that I will be taught basic hairstyles and makeup methods, but also that hairstyles I can wear during training and during the trial period are decided, as well as the colors of the eyeshadows I can use. The first six months of training are a trial period. For example, a colleague who was judged by her teacher to look better at Bob than Long had been instructed to cut her hair by the next training day. Fortunately I didn’t have to cut my hair, but as a color for eyeshadow, I was only allowed to use blue out of two colors: blue and brown. Lol
When it came to grooming, the instructor made strict references to my hair and the intensity of her makeup after class. I was careful to fix it during the break if the dumplings with hairstyles were not clean, had a lot of back hair, or had thin makeup.
Skin care is also very finely decided. There was even a rule that if I had acne on my skin, I couldn’t wear a uniform. Compared to other airlines, I realized once again that my company is very detailed in grooming.
■ Is there a danger of dropping out or returning home? Writing and practical tests of tension
While the manners and grooming were strict, the actual training was very rigorous. For approximately 3 and 1/2 months, I must pass all written and practical tests related to service, safety, and security with a score of 80% or more. If I failed the first time, I would be given a second chance, but if I still can’t pass, I would be dropped out.
The most exciting exam was the English test about the third week after the training started. If it is determined that my English skills are not up to standard, I would start training again immediately. In fact, one of my Japanese colleagues dropped out in this test, and the training was started over from the start.
In addition, if I start training again in another group and I fail the test even once, I would be fired from the company, and if I am a foreign crew member, I would return home. Therefore, just before the test, my classmates were desperately teaching each other in the classroom, and I was studying at home while connecting the telephones, and I was getting over the test.
■First flight of pounding
In the third month of training, we will actually serve on SNY Flight (OJT, a Japanese airline) as trainees and learn from our seniors in the field. There were three SNY flights in total, the first and third flights involving stays, and the second was a day flight to the nearby area.
My first flight was on the Haneda line. It was very hearty because I flew with a Japanese colleague. At that time, I didn’t know the right or the left, and I remember seeing my seniors working quickly and feeling my helplessness.
The flight at that time was in the summer vacation, and the seats were almost full. Therefore, during the service time, I was not able to hand out meals quickly. However, a senior who was doing the service in the cart together said, “It’s good to be slow”, and I wanted to be able to do the service with plenty of room in my heart like this.
On SNY flights, I can sit in the cockpit during takeoff and landing. I remember being able to see the view from the cockpit and being very moved to hear the cockpit crew interact with the control tower. During my stay, I was able to go back to my parents’ house for the first time in two months and see my family, so my first flight was very memorable.
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